Privacy Policy

Homekeyy

provided by COSMORIX PROPERTY SERVICES PRIVATE LIMITED

Effective Date: August 07, 2025

My Homekeyy provided by COSMORIX PROPERTY SERVICES PRIVATE LIMITED respects your privacy. This Privacy Policy explains how we handle your information when you use our Android app.

1. Information Collection

We collect the following types of information to provide our property management services:

  • Personal Information: Name, email address, phone number, and property-related details
  • Location Data: Your device's GPS location (latitude and longitude coordinates) when you grant permission
  • Property Location Data: Latitude and longitude coordinates of properties for distance calculations and location-based searches
  • Device Information: Device type, operating system, and app usage data
  • Payment Information: Billing details and transaction history (processed securely through third-party payment processors)

2. Location Data Usage

Homekeyy provided by COSMORIX PROPERTY SERVICES PRIVATE LIMITED collects location data only while the app is open to show nearby properties and relevant listings based on your current location.

Your location is not stored, shared, or used for advertising purposes.

Location Permission: Our app requests access to your device's location services to provide location-based features. You can grant or deny this permission at any time through your device settings.

How We Use Location Data:

  • Find properties near your current location
  • Calculate distances between you and available properties
  • Filter and sort properties by proximity (within 50km radius)
  • Provide location-based property recommendations
  • Improve search results based on your geographic preferences

Location Data Storage: Your location coordinates are processed in real-time and are not permanently stored on our servers. Property location data (latitude/longitude of properties) is stored to enable distance calculations and location-based searches.

Location Data Sharing: We do not share your personal location data with third parties. Property location data may be used to display properties on maps and provide location-based services.

3. Use of Information

We use the collected information for the following purposes:

  • Provide property management and rental services
  • Enable location-based property search and recommendations
  • Process payments and manage billing
  • Send notifications and updates about your account
  • Improve app functionality and user experience
  • Provide customer support

4. Data Sharing

We do not sell your personal information. We may share information only in the following circumstances:

  • With trusted third-party service providers who assist in app functionality (payment processors, cloud storage providers)
  • Property location data may be displayed on maps and shared with location service providers
  • As required by law or to protect our rights and safety
  • With your explicit consent
  • Payment Processing: We use Razorpay, a third-party payment gateway, to process payments securely. When you make a payment through our app, your payment information (such as credit/debit card details, UPI details, or net banking credentials) is transmitted directly to Razorpay and is not stored on our servers. Razorpay handles all payment processing in compliance with applicable payment card industry standards (PCI-DSS). Please refer to Razorpay's Privacy Policy for more information on how they handle your payment data.

5. Data Retention

Personal Data: We retain your personal information for as long as your account is active or as needed to provide services to you.

Location Data: Your device location coordinates are processed in real-time and are not permanently stored. Property location data is retained to enable location-based services.

Account Deletion: You may request deletion of your account and associated data at any time. Upon account deletion, we will remove your personal information, though some data may be retained for legal or business purposes as required by law.

Payment Data: Payment transaction records are retained as required by financial regulations and for accounting purposes.

6. Security

We implement reasonable security measures to protect your data:

  • Encryption of data in transit and at rest
  • Secure authentication and authorization systems
  • Regular security assessments and updates
  • Limited access to personal data on a need-to-know basis

7. Your Rights

You have the following rights regarding your personal data:

  • Access: Request access to your personal data
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your account and associated data
  • Portability: Request a copy of your data in a portable format
  • Location Controls: Control location permissions through your device settings
  • Opt-out: Opt out of marketing communications at any time

To exercise these rights, please contact us using the information provided in the Contact Us section.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by:

  • Posting the updated policy in the app
  • Sending notifications through the app
  • Updating the “Effective Date” at the top of this policy

Your continued use of the app after changes are posted constitutes acceptance of the updated policy.

9. Contact Us

If you have questions, contact us at: